Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

Germany:
- up to 10 kg = 3,00 €
- over 10 kg up to 30 kg = 5,00 €
- over 30 kg = 10,00 €


Lieferungen ins Ausland:

Wir berechnen die Versandkosten ins Ausland nach Versandgewicht:

Europe:
- up to 3 kg = 11,00 €
- over 3 kg up to 10 kg = 15,00 €
- over 10 kg up to 30 kg = 35,00 €
- over 30 kg = 40,00 €

Worldwide:
- up to 3 kg = 25,00 €
- over 3 kg up to 10 kg = 38,00 €
- over 10 kg up to 20 kg = 70,00 €
- over 20 kg up to 30 kg = 90,00 €
- over 30 kg = 110,00 €


Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).


The customers can download the Download items in their customer accounts.
This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 days, for deliveries abroad within 7 - 30 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment via Sofortüberweisung [immediate transfer]
-  Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)



Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:

  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.                                                                                        
  • Klarna credit sale agreement: With Klarna's finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit
Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna's data protection provisions.



Our bank account:

Bank: Sparkasse Leipzig
IBAN: DE58 8605 5592 1090 1190 18
BIC: WELADE8LXXX


In case of questions, please contact us at the contact details mentioned in the Legal Notice.